Entrepreneurial Leadership Workshop & Panel Discussion

Victoria Downes

Vice President

Eastern Bank

Victoria Downes is a banking leader, strategist, and educator who operates at the intersection of finance, entrepreneurship, and equity. As a Vice President with Eastern Bank’s Equity Alliance for Business program, she provides relationship-based banking, capital access strategies, and practical business guidance to help entrepreneurs strengthen, scale, and sustain their companies.

With nearly 20 years of entrepreneurial and consulting experience, Victoria brings a dual perspective that bridges the gap between banking and the realities of running a business. Her background spans small business program design, capacity-building, and community partnership development, equipping her to support founders with both technical expertise and cultural fluency.

As a woman, immigrant, and former business owner herself, Victoria understands firsthand the systemic barriers facing entrepreneurs. Whether she is advising business owners, facilitating learning spaces, or collaborating with community partners, her mission is consistent: expand access, strengthen entrepreneurial ecosystems, and help businesses grow on their own terms.

Ricardo Louis

CEO

Prive Parking

Ricardo Louis is the Founder and CEO of Privé Parking, a Boston-based parking, transportation and logistics company that powers major events, stadiums, and institutions across the Commonwealth. In 2024, he was named Small Business of the Year by the Boston Chamber of Commerce, recognizing his journey from local entrepreneur to industry leader.

Ricardo made history as the first Black-owned company to be awarded the transportation contract for the 113th NAACP National Convention, managing shuttles for more than 10,000 attendees, and later secured the transportation contract for Boston’s newly renovated White Stadium, home of the city’s first professional women’s soccer team, Boston Legacy.

At Massasoit, Ricardo will share real-world lessons on betting on yourself, breaking into competitive industries, and turning hustle into scalable businesses, giving students practical insight into what it takes to build something from nothing and create opportunities for others.

Dr. Charlene. Hollins, DNP, APRN, FNP-C, SANE-C

Founder & CEO

Equitable Care 4 U

Dr. Charlene C. Hollins, DNP, APRN, FNP-C, SANE-C is a nurse entrepreneur, board-certified Family Nurse Practitioner, and health equity advocate. She is the founder of EquitableCare4U, a hybrid primary care and medspa practice built to expand access to culturally responsive, community-centered care.

With experience as a Nursing Administrator at Mass General Brigham and Women’s Hospital and an Assistant Professor of nursing at Northeastern University, Dr. Hollins brings real-world insight into turning professional expertise into sustainable businesses. Her entrepreneurial journey is rooted in identifying unmet community needs, overcoming systemic barriers, and building innovative solutions that create both impact and opportunity.

Dr. Hollins is passionate about mentoring the next generation of leaders and empowering her community and college students to leverage their lived experiences, education, and purpose to become successful entrepreneurs.

Lillian Brandao

Founding and Managing Partner, Operations Manager

SERVPRO & Estella Boston Restaurant

Lillian Brandao is an entrepreneur, community leader, and philanthropist dedicated to inspiring the next generation. She is a founding member of Estella Restaurant and the founding and managing partner of four SERVPRO franchises, which she has led for almost a decade. Lillian was featured as a Dynamic Woman in Boston Common Modern Luxury Magazine and is a recipient of the Commonwealth of Massachusetts Heroine Award. She serves on the Greater Boston Chamber of Commerce Women’s Network Board and the Children’s Museum President’s Council. As President of the Moving Mountains Foundation, she is committed to empowering communities and showing youth that leadership, resilience, and purpose can turn obstacles into opportunity.